Thinking

Our Mission

To be the premier resource for businesses by making our clients more profitable  and making their employee’s jobs easier and more rewarding, their trade partners more successful, and their customers happier and more loyal.

Our Vision

To revolutionize service operations in the Housing Industry

Our Values

Profit with Integrity – We design our clients programs to increase profit while maintaining impeccable integrity. As influential business writer, CK Prahalad once said “The search for profit is fully compatible with professionalism, humanity, and the wish to act honourably.” 

Ownership – We teach, train and live the belief that the key to emotional and financial success is being  committed to the values of the organization, staying engaged in your work, and with your coworkers, taking pride in your work and in your profession, while holding yourself accountable for your actions and empowering others to do the same.

Consistency – Dependably delivering good results will make a more lasting impression than inconsistent moments of excellence.

Credibility – One who takes responsibility for their own mistakes; does not blame others and is honest and forthright with people will earn  the respect and trust of those who work with them.

Transparency – Without transparency accountability is diminished, safety is at risk, quality and pride of workmanship is weakened and professional behavior is in jeopardy.

Mistakes – “Our greatest mistakes, if we look at them, and digest them, and interact with them, and learn from them… they can be the greatest moments of our lives.” – Dan Pierce

A Passion For Learning – We respect the pursuit of Education, but realize that one does not need to be highly credentialed to have an impact. One must be a relentless and versatile learner, open to change, willing to analyze both successes and failures for clues to improvement, experiments and will try anything to find solutions.